Terms and Conditions
Effective Date: 01-10-2025
Last Updated: 24-10-2025
1. Introduction
Welcome to Grooviaa.com (“Website”).
This Website is owned and operated by Raja Mohan LLC, registered at:
📍 30 N Gould St, Ste N, Sheridan, WY 82801, USA
By accessing or purchasing from Grooviaa.com, you (“User,” “Customer,” or “You”) agree to comply with these Terms and Conditions (“Terms”).
If you do not agree with these Terms, please do not use this Website.
These Terms are governed by the laws of the United States of America and India, where applicable.
2. Products and Services
Grooviaa.com sells perfumes and related fragrance products.
All products displayed on the Website are subject to availability. We reserve the right to modify, discontinue, or update products or pricing at any time without prior notice.
We strive to display accurate images and descriptions, but colors, packaging, or scent perception may vary slightly due to display differences or batch variations.
3. Eligibility
To make a purchase on Grooviaa.com, you must:
Be at least 18 years old;
Provide accurate personal and payment information; and
Agree to comply with all applicable local, state, national, and international laws.
4. Account Registration
You may register for an account to make purchases or track orders.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate your account if any information provided is false, misleading, or violates our Terms.
5. Orders and Payments
All prices are listed in USD (for U.S. orders) and INR (for Indian orders), inclusive of applicable taxes unless stated otherwise.
Payment can be made through the approved payment gateways listed on our Website.
By placing an order, you authorize us to charge the total order amount (including shipping and taxes) to your selected payment method.
We reserve the right to refuse or cancel any order if fraudulent or suspicious activity is detected.
6. Shipping and Delivery
We deliver orders within the United States and India through trusted courier partners.
Shipping times and charges may vary depending on your location. Estimated delivery dates are provided for convenience but are not guaranteed.
We are not liable for delays caused by customs, courier services, or unforeseen events (e.g., natural disasters, strikes).
7. Returns, Refunds, and Exchanges
Due to the nature of perfumes and cosmetics, we accept returns only if the item is damaged, defective, or incorrect at the time of delivery.
To request a return:
Contact us within 7 days of receiving the product at info@grooviaa.com
Provide order details and photographic evidence of the issue
Products must be unused, sealed, and in original packaging
Approved refunds will be processed within 7–10 business days to your original payment method.
Shipping costs are non-refundable unless the return is due to our error.
8. Pricing and Taxes
All prices are current at the time of display.
We reserve the right to change prices, discounts, or offers without notice.
Applicable taxes (GST in India or sales tax in the USA) will be calculated at checkout based on your billing address.
9. Intellectual Property Rights
All text, graphics, logos, images, product names, and content displayed on Grooviaa.com are the property of Raja Mohan LLC or its licensors.
You may view and print content for personal, non-commercial use only.
You may not copy, reproduce, or distribute any material without prior written permission.
10. User Content and Reviews
Users may post product reviews or comments, provided they are respectful and lawful.
You agree that your content will not:
Contain defamatory, abusive, or obscene language
Violate any third-party intellectual property rights
Include spam or commercial promotions
By submitting content, you grant Raja Mohan LLC a non-exclusive, royalty-free license to use and display it on the Website.
We reserve the right to remove or moderate any content deemed inappropriate or misleading.
11. Limitation of Liability
To the fullest extent permitted by law:
Raja Mohan LLC shall not be liable for any indirect, incidental, or consequential damages arising out of your use of this Website or products purchased.
We are not responsible for allergic reactions, misuse, or sensitivity caused by perfume ingredients.
Our total liability for any claim shall not exceed the total amount paid by you for the product in question.
12. Disclaimer
All products are sold “as is” without warranties of any kind, whether express or implied.
We make no representation that the Website or its contents are error-free or always available.
Use of our products and services is at your own risk.
13. Compliance with Laws (USA & India)
In the USA, these Terms comply with Federal Trade Commission (FTC) standards and Uniform Commercial Code (UCC) principles for fair trade.
In India, these Terms align with the Information Technology Act, 2000, and Consumer Protection (E-Commerce) Rules, 2020.
By purchasing from Grooviaa.com, you confirm compliance with all applicable import/export, tax, and consumer laws.
14. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of:
The State of Wyoming, USA, for U.S. customers; and
India, for Indian customers.
Any disputes shall first be attempted to be resolved amicably.
If unresolved, disputes will be subject to:
Arbitration in Sheridan, Wyoming, USA (for U.S. users)
Arbitration in New Delhi, India (for Indian users)
The arbitration shall be conducted in English and governed by applicable arbitration laws.
15. Termination
We reserve the right to terminate your access to the Website without notice if you breach these Terms, misuse the Website, or engage in fraudulent activity.
16. Changes to These Terms
We may update or modify these Terms at any time.
Updates will be effective immediately upon posting on this page.
Your continued use of the Website after such changes constitutes acceptance of the revised Terms.
17. Contact Information
If you have any questions or complaints regarding these Terms or our products, please contact:
Raja Mohan LLC
📍 30 N Gould St, Ste N, Sheridan, WY 82801, USA
📧 info@grooviaa.com